Services Marketing

Australian Telecommunications Company has continued to expand to address the demands of the market. It has remained a key player in the country’s economic growth, having generated close to $37 billion in 2008 and $98 billion revenue in 2009. The industry has over five hundred thousand employees across the country, working in various capacities (IBISWorld, 2011).Advertising We will write a custom assessment sample on Services Marketing specifically for you for only $16.05 $11/page Learn More It has arguably been considered as a stimulant for employment in almost every sector of Australian economy. It has local and international companies which contribute to this tremendous global recognition. Among these are Optus and Vodafone which are considered as key players in the market. This paper gives a critique of the performance of these companies based on their weaknesses and threats with reference to the entire telecommunications industry in Australia. Vodafone is a UK-owned company and the leading telecommunications company around the world operating in more than twenty five countries including Australia. Vodafone Australia is the third largest Telecommunications Company in Australia, behind the giants Telstra and Optus. The company runs a GSM mobile network which is approximated to cover 92% of Australian market (Vodafone, 2011). It also boasts of a Globalster satellite which enables it to cover the entire population. Even as the company continues to thrive in an ever-expanding economy and market, it has had its fair share of weaknesses and threats triggered by intertwined factors in the telecommunications market. Vodafone Australia has experienced one of the worst network problems in the Australian market. Towards the end of 2010, the company registered pitiable quality in its calls, data speed, SMS reliability and voicemail services. It was faced with a class action suit for demonstrating incompetence in serving Australian pe ople. To maintain its business reputation, the company responded by blaming customers for using faulty software on their handsets and use of Smartphones (Vodafone, 2011). Although Vodafone CEO offered an apology, the interruption saw several customers terminate their contracts with the company to seek better services.Advertising Looking for assessment on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Additionally, expansion of the company has been achieved by direct regulation of its operations. Through mergers and acquisitions, the company has not realized organic growth. As a result, the company has a stable customer base at the expense of proper management of its subsidiaries (Vodafone, 2011). With its operational structure centered in UK, Vodafone Australia has failed to address needs of the market allowing effective competition from smaller companies. Moreover, Vodafone Australia continues to experience several thre ats as permitted by market trends and its ability to effectively serve Australians. Competition from major players and upcoming companies is seen as a major threat for the company. Telstra which is the leading player in the market, previously possessed by the government runs most of the copper network, offering landline, broadband and mobile services (Vodafone, 2011). Immense global penetration of internet companies further threatens Vodafone’s ability to penetrate the market in future. It is important to note that though saturated, the market still offers opportunities in terms of the aging population and changing needs for customers. Through strategic plans like simple phones and friendly pricing plans, the company stands a chance of favorably competing in market (IBISWorld, 2011). On the other hand, Optus is ranked second in Australian telecommunications market and is owned by Singapore Telecommunications Company. Headquartered in Sydney, Optus has retained SingTel service s and products like Boost Mobile, Virgin Mobile Australia, Uecomm and Alphawest (Optus, 2011). In serving its customers, the company runs its own network infrastructure together with the use of other companies’ services like Telstra Wholesale. It has two channels of service delivery where it directly serves customers in the market and as a wholesale agent for smaller companies.Advertising We will write a custom assessment sample on Services Marketing specifically for you for only $16.05 $11/page Learn More The company also provides internet services through dial-up and broadband services. It mainly serves the government, business owners and residents of Australia. Like other players in the Australian telecommunications market, the company has weaknesses and continues to experience threats from a wide range of areas. Being owned by Singapore Telecommunications Company which has concentrated its operation in Australia, Optus is exposed to high comp etition from local players and other bigger players in the market. In addition, Optus is faced with management issues manifested through labor strikes experienced before (Optus, 2011). This affects its reputation in maintaining a competitive advantage and customer base. Lastly, service delivery has not been up to date with customers complaining of low network connection speed and Cable TV services. Even though the company is ranked second in Australian telecommunications industry, it faces stiff competition from Telstra and Vodafone among other key players and upcoming companies. It therefore suffices to mention competition as the company’s major threat. Nevertheless, Optus prides on a number of opportunities in the telecommunications industry. With ever-changing technology, the company has a chance to expand its service and product delivery in order to address the needs of its young customers. It also plans to increase its customer base through TV mobile services by the end of 2012 by use of FetchTV (Optus, 2011). Additionally, the company seeks to access government license to offer provisional satellite services that will cover Australian Broadband Network. This will win new customers across the country including remote regions which are not well covered by its competitors. In general, a survey of Australian telecommunications market indicates various viewpoints with regard to the performance of companies like Vodafone and Optus. It is evident that the two companies have weaknesses which have continued to affect their performances. Nevertheless, there are countless opportunities to be utilized in maintaining competitive advantage.Advertising Looking for assessment on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More References IBISWorld. (2011). Mobile Telecommunications Carriers in Australia: Market Research Report. IBISWorld. Web. Optus. (2011). Media Center. Optus. Web. Vodafone. (2011). Vodafone Company. Vodafone. Web. This assessment on Services Marketing was written and submitted by user Konnor Mclaughlin to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here. Services Marketing Executive summary Service quality is a very critical aspect of any business. The paper carried out researches on five service-providing firms. The firms included one bank, three restaurants, and a hospital. Many theories and models have been put in place to explain the subject of service quality. The paper links theories such as the attribution theory and equity theories, among others to the specified service encounters.Advertising We will write a custom report sample on Services Marketing specifically for you for only $16.05 $11/page Learn More The researcher rated the service provided on a five-point rating scale. CERVICAL model also comes in handy in terms of analyzing the aspect of service delivery and quality. The paper also explains the researcher’s expectations together with what he thought the firm would have done at that point. The journal also required the researcher to recommend how employees or the firm would have improved on its servi ce provision. These journals were later on analyzed to give an insight into the practice of service marketing. First Service Encounter Various entries were made in a study of service marketing conducted on Joapick hotel on July 22, 2013, at 10.00 am. The researcher had a personal encounter with service providers in this restaurant. The entries were therefore likely to give accurate information about service provision in the restaurant. In this encounter, the researcher had purposed to understand the events and behavior of various front-line operators and employees that result in client dissatisfaction. The researcher had purposed to visit this restaurant to evaluate how it offers its service. In this entry, the service encounter involved one-on-one communication between the customer and the service-providing officer. For improvement of the delivery of restaurant services, the management should offer close employee supervision. Service provision could also be improved through increas ed employee commitment. Second Service Encounter The second journal entry was made at ANZ bank. The industry offered banking services to its clients. The entry was recorded on June 15, 2013, at 11.00 A.M. The encounter was also entered through a personal visit to the bank. The researcher decided to visit the bank due to its location. The bank was in proximity to the point where the researcher was working. It would therefore, easy for him to reach the bank. The researcher rated satisfaction with the service encounter at one in a five-point rating scale. The rating depended on the feelings of the client. The researcher felt that way because the front office operators had no organization ability, which resulted in delays in service delivery. The client felt that there were delays in service delivery. On the question of what the employee or the firm would have done to increase the level of client satisfaction, the journal indicated that the employees of ANZ bank would have been more ord erly in their service provision. To improve the service system of ANZ bank, bank management should apply job subdivision. The bank should also restructure its job design in a way that employees who are offering any service feel at the right positions in a bid to maximize their input and hence the overall yield of the bank.Advertising Looking for report on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Third Service Encounter The third journal was recorded from PPK restaurant, which is a service industry that provides food services to its clients. The data was recorded on July 2, 2013, at 10.00 A.M. The service encounter took place via telephone. The specific circumstance of the encounter was expectations. The researcher had expectations that the restaurant would provide better services owing to its high publicity. According to the journal, the rate of satisfaction with the service encounter was put at five on a five-poin t rating scale. This was the highest rating mark. The researcher recorded that the feeling of delight resulted from the fact that service providers were able to provide services on time. The services were also satisfactory to the customer. The researcher also suggested that the employee or the firm would have improved on their level of emotional labor to offer better services. From this journal, there is an indication that the service system required that employees need to do job training on emotional labor. Fourth Service Encounter The fourth journal entry form was filled from Making hospital. The hospital provides a variety of medical services to clients. This journal focused on services offered by nurses at Making hospital. The journal entry was made on July 30, 2013, at 10.00 A.M. The journal was recorded during a personal service encounter with the hospital nurses. This encounter resulted from the expectations of the researcher on the quality of services provided by the hospita l. The service encounter with this hospital was rated at two in a five-point rating scale. The researcher attributed this below-average performance to the fact that the service providing employees did not indicate much dedication to their duties and responsibilities. For example, nurses would respond to patients’ questions in a rude way. On the issues of what the hospital would have done to improve on the client’s level of satisfaction, the researcher asserted that it should have motivated its employees to enable them to offer the best qualities to the client. The researcher also suggested that the service provider should improve on employee motivation to make employees perfect their service provision ability. Fifth Service Encounter The fifth journal entry was entered from Small World Restaurant. The company provides catering services. The journal was entered on June 29, 2013, at 10.00 A.M. The service encounter happened through mail correspondence. The encounter was purposely planned by the researcher. The service encounter was rated at two on a five-point rating scale. The researcher attributed this rating to the fact that the restaurant took much time to respond to the mail and had little commitment to mail. The journal entry also indicated that the restaurant would have minimized delays in service delivery. The service system needs improvement in communication and training of employees on the best communication practices.Advertising We will write a custom report sample on Services Marketing specifically for you for only $16.05 $11/page Learn More Analysis of service encounters The service encounters may be explained in several theories and models. Although some were related, there are also differences within these models. In the first service encounter, the three evident theories are the attribution theory, equity theory, and personal involvement. The attribution theory is used to explain human behavior and suit the first case based on the employee attitude at the work place (Bloemer, de Ruyter Peeters, 1998, p.276; Choi et al., 2004, p.913). Various models can be used to explain the behaviors of the employees in the first encounter, and the owner of the restaurant expresses a particular attitude to the employees. Caruana (2002, p. 811) states that the theory is important as it can be used to explain human behavior even in management and business. Equity theory also applies to the encounter, with the employees trying to fit in the workplace and appear to be doing equal tasks. However, they had little personal involvement, and this could be a significant factor for the performance of the business and the employee rating. The banking industry, as represented in the second encounter, displays several theories that are generalizable in other organizations. In this second encounter, disconfirmation of expectation paradigm is applicable. The encounter proves that employees are not always satisf ied with the services offered in organizations despite the positive feedback that this confirmation of expectations paradigm may provide. The encounter also includes a display of the conceptual model of service quality (Brown Meuter, 2000, p.138). Consumers have personal needs, experience and other sources of information to predict the services that they can get from institutions such as banks, and marketers should filling the gaps that exist in the satisfaction of these services. The SEQUAL model can also be applied here. Marketers should ensure that they participate in creating reliability, responsiveness, empathy, and assurance so that the clients are assured of quality services (Brady, Cronin Brand, 2002, p.17). The third and fifth encounters were both in restaurants, and the major values that were evident include the consumer expectation types. Consumers display varying expectations based on several factors. Desired expectations are displayed in the restaurants, with the mana gement having to use the marketing team to make sure the customers provide feedback on these expectations. The other forms of expectations that are evident include equitable and predictive expectations (Lovelock, Patterson Walker, 2011).Advertising Looking for report on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More The fourth service encounter in MarieKing Hospital was crucial in displaying the different kinds of values in organizations, including perceived value, performance value, social value, emotional value, and interaction value. Though the clients in the institution displayed the values, the performance value and the social values were expressed in a significant way and applicable in the management of the institution. The reason for the application of the social value is mainly the nature of the institution that is meant to offer services without regard to client ability to pay for the services. The link between Theory and Practice The theories discussed above are applicable in management and business, and organizations apply them to ensure that they maintain a competitive edge in the respective markets. In the disconfirmation and expectation paradigm, employers can use surveys to ensure that the consumers are satisfied with the services offered by their organizations. The SEQUAL model also helps employers to gauge the service delivery quality in their respective organizations. This will be effective in making them improve their services. Chebat and Slusarczyk (2005, p.664) assert that the declining quality of service in service provision industry has been associated with poor training of employees. Consumers tend to stick to organizations that provide the best services as per their evaluations, and the service encounters discussed above are good examples of the same. Organizations can apply the 7 P’s of marketing in the form of price, place, product, promotion, people, process, and physical evidence to ensure that their products are rated highly. The product design, quality, and usability are some of the factors that they can alter in the output to ensure that it is appealing in the market (Bitner, Brown Meuter, 2000, p.138). The place of sale and the price at which the products are available should also be convenient to the customers, with the employees being trained on how to approach the target market. Physical evidence and promotion will be crucial in the determination of the availability of a particular product to the target market. The characteristic of services is some of the other links that exist between theory and practice in marketing. Marketers should aim at replicating the goals of the department in the field (Brady, Cronin, and Brand 2002, p.16), with the right measures being put into place for this. The theories in marketing provide a conceptual framework on which marketers can use to promote their products and organization. To ensure that the theory is applied, marketers and organizations need to plan and make the objectives of the particular department, with the employees being trained on the same (Pluta-Olearnik, 2011). The organizations should also carry out surveys to evaluate the efficiency of the applied theories and take relevant measures based on the findings (Cadogan et al., 2001, p.261). Decision-making pro cess in organizations should be consultative and inclusive, with members in all the working levels being involved (Nijssen Herk, 2009). Despite involving several employees, the decision-making process should also be fast enough to ensure that the relevant measures are taken in time. A service triangle involving consumers should also be established (Bendapudi Leone, 2002, p.83). The management should not be solely involved in decision making that is likely to involve other employees without consulting them first. Several factors influencing behavior in organizations include the culture in the organization, the social background of the employees, and the management, and the type of personalities within the organization. Employees and the management team can display differing behaviors based on the above factors (Brady Robertson, 2001, p.53). To ensure that the behaviors do not affect the output of the organization, an appropriate organizational culture should be cultivated. Concept ual Framework The conceptual framework of service delivery that is relevant in the above service encounters is mainly the working hypothesis and the descriptive types. Analysis of the literature on the same topic would provide adequate information for a descriptive study, and this would ensure that any gaps in the literature are filled and more models of evaluating service encounters are developed (Choi et al., 2004, p.913). The initial process of planning such a study would involve the assessment of the services discussed, and appropriate information gathered based on the existing theories and other literature on the same. Businesses need to ensure that marketing is an essential function, and such a framework would be beneficial (Schultz, Frederiksen Doerr, 2013; Bendapudi Leone, 2002, p.83). Marketing does not necessarily involve the presentation of the products and can be done even using other methods (Daunt Harris, 2012; Elsamen Alshuride, 2012). The conclusions of a study o n the service encounters above would go a long way in determining the efficacy in the marketing profession. Summary and Conclusion Service encounter has become a relevant field of study in the business world. The researcher carried out journal entries from various service providers. Analysis of various service encounters indicated that service provision in the world economy is still below average. The findings of the research indicated that factors such as poor communication, low motivation, and lack of proper training resulted in poor service quality. The research also found that service encounter quality has a direct impact on the level of customer satisfaction. Service encounter was also found to influence the perception of service quality. Reference List Bendapudi, N., Leone, P. (2002). Managing Business-to-Business Customer Relationships Following Key Contact Employee Turnover in a Vendor Firm. Journal of Marketing, 66(2), 83-102. Bitner, J., Brown, W., Meuter, L. (2000). Tec hnology Infusion in Service Encounters. Journal of the Academy of Marketing Science, 28(1), 138-149. Bloemer, J., de Ruyter, K., Peeters, P. (1998). Investigating Drivers of Bank Loyalty: The Complex Relationship between Image, Service Quality and Satisfaction. International Journal of Bank Marketing, 16(7), 276-286. Brady, K., Robertson, J. (2001). Searching for a Consensus on the Antecedent Role of Service Quality and Satisfaction: An Exploratory Cross-National Study. Journal of Business Research, 51(1), 53-60. Brady, K., Cronin, J., Brand, R. (2002). Performance-only Measurement of Service Quality: A Replication and Extension. Journal of Business Research, 55(1), 17-31. Cadogan, W., Paul, J., Salminen, T., Puumalainen, K., Sundqvist, S. (2001). Key Antecedents to â€Å"Export† Market-Oriented Behaviors: A Cross-National Empirical Examination. International Journal of Research in Marketing, 18(3), 261-282. Caruana, A. (2002). Service Loyalty: The Effects of Service Qual ity and the Mediating role of Customer Satisfaction. European Journal of Marketing, 36(7/8), 811-828. Chebat, J., Slusarczyk, W. (2005). How Emotions Mediate the Effects of Perceived Justice on Loyalty in Service Recovery Situations: An Empirical Study. Journal of Business Research, 58(5), 664-673. Choi, S., Cho, H., Lee, S., Lee, H., Kim, C. (2004). The Relationships among Quality, Value, Satisfaction and Behavioral Intention in Health Care Provider Choice: A South Korean Study. Journal of Business Research, 57(8), 913-921. Daunt, K., Harris, L. (2012). Exploring the forms of dysfunctional customer behavior: A study of differences in servicescape and customer disaffection with service. Journal of Marketing Management, 28(1/2), 129-153. Elsamen, A., Alshuride, M. (2012). The Impact of Internal Marketing on Internal Service Quality: A Case Study in a Jordanian Pharmaceutical Company. International Journal of Business Management, 7(19), 84-95. Lovelock, H., Patterson, G., Walker , R. (2011). Services marketing. An Asia Pacific perspective (5th Ed.) NSW: Pearson Prentice-Hall. Nijssen, E., Herk, H. (2009). Conjoining International Marketing and Relationship Marketing: Exploring Consumers’ Cross-Border Service Relationships. Journal of International Marketing, 17(1), 91-115. This report on Services Marketing was written and submitted by user Alvin Mckinney to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

What Teachers Do Beyond the Classroom Is Critical

What Teachers Do Beyond the Classroom Is Critical Many people believe that teachers have an easy job in part because they have the summers off and multiple days off for several holidays.   The truth is that teachers spend almost as much time working when students are gone as they do when students are in class.   Teaching is more than 8-3 job. Good teachers stay at school late into the evening, continue to work once they get home, and spend hours on the weekend preparing for the upcoming week.   Teachers often do amazing things beyond the classroom when no one is looking. Teaching is not a static job where you leave everything at the door and pick it back up the next morning.   Instead, teaching follows you wherever you go. It is a continuous mindset and state of mind that is rarely turned off. Teachers are always thinking about their students. Helping them learn and grow consumes us. It causes us to lose sleep sometimes, stresses us at others, yet provides us joy constantly.   What teachers truly do is not completely understood by those outside of the profession. Here we examine twenty critical things that teachers do once their students are gone that makes a significant impact.   This list only offers some insight into what teachers do once their students leave and is not comprehensive. Actively Participate on a Committee Most teachers set on various decision-making committees throughout the school year. For example, there are committees in which teachers help formulate a budget, adopt new textbooks, craft new policies, and hire new teachers or principals.   Sitting on these committees can require a lot of extra time and effort, but give the teachers a voice in what is happening within their school. Attend Professional Development or Faculty Meeting Professional development is an essential component of teacher growth and improvement. It provides teachers with new skills they can take back to their classroom.   Faculty meetings are another requirement held several times throughout the year to allow collaboration, present new information, or simply to keep teachers up-to-date. Breaking Down Curriculum and Standards Curriculum and standards come and go. They are cycled through every few years.   This ever revolving door requires teachers to break down the new curriculum and standards they are required to teach constantly. This is a tedious, yet necessary process in which many teachers dedicate hours to conducting. Clean Up and Organize Our Classrooms A teacher’s classroom is their second home, and most teachers want to make it comfortable for themselves and their students. They spend countless hours cleaning, organizing, and decorating their classrooms. Collaborate with Other Educators Building relationships with other educators are essential. Teachers spend a lot of time exchanging ideas and interacting with one another.   They understand what each other are going through and bring a different perspective that can help solve even the most difficult of situations. Contact Parents Teachers call email and message parents of their students continuously.   They keep them up-to-date on their progress, discuss concerns, and sometimes they just call to build rapport.   Additionally, they meet face-to-face with parents at scheduled conferences or whenever a need arises. Extrapolate, Examine, and Utilize Data to Drive Instruction Data drives modern education. Teachers recognize the value of data. When they assess their students, they study the data, looking for patterns, along with individual strengths and weaknesses. They tailor lessons to meet the needs of their students based on this data. Grade Papers/Record Grades Grading papers is time-consuming and tedious. Though it is necessary, it is one of the most boring parts of the job.   Once everything has been graded, then they must be recorded in their gradebook.   Thankfully technology has advanced where this part is much easier than it once was. Lesson Planning Lesson planning is an essential part of a teacher’s job.   Designing a week’s worth of great lessons can be challenging.   Teachers must examine their state and district standards, study their curriculum, plan for differentiation, and maximize the time they have with their students. Look for New Ideas on Social Media or Teacher Websites The Internet has become a focal point for teachers. It is a valuable resource and tool full with new and exciting ideas. Social media sites such as Facebook, Pinterest, Twitter also allows a different platform for teacher collaboration. Maintain a Mind of Improvement Teachers must have a growth mindset for themselves and their students. They must always be searching for the next great thing. Teachers must not become complacent. Instead, they must maintain a mind of improvement constantly studying and looking for ways to improve. Make Copies Teachers can spend what seems like an eternity at the copy machine.   Copy machines are a necessary evil that becomes even more frustrating when there is a paper jam. Teachers print all sorts of things such as learning activities, parent information letters, or monthly newsletters. Organize and Oversee School Fundraisers Many teachers conduct fundraisers to fund things such as equipment for their classrooms, a new playground, field trips, or new technology.   It can be a taxing endeavor to count and receipt all of the money, tally and submit the order, and then distribute all of the merchandise when it comes in. Plan for Differentiation Every student is different. They come with their own unique personalities and needs. Teachers must continuously think about their students, and how they can help each one. It takes a lot of time and effort to accurately tailor their lessons to accommodate each student’s strengths and weaknesses. Review Instructional Strategies Instructional strategies are a critical component of effective teaching.   New instructional strategies are being developed all the time.   Teachers must familiarize themselves with a wide variety of strategies to meet each of their student’s needs. Strategies that work well for one student or class may not necessarily work for another. Shop for Classroom Activities and/or Student Needs Many teachers invest hundreds to thousands of dollars out of their own pocket for materials and supplies for their classroom every year.   They also purchase materials such as clothing, shoes, and food for needy students.   Naturally, it takes time to go to the store and grab these items. Study New Educational Trends and Research Education is trendy. What is popular today, likely will not be popular tomorrow. Likewise, there is always new education research that can be applied to any classroom. Teachers are always studying, reading, and researching because they do not want to miss an opportunity to improve themselves or their students. Support Extra-Curricular Activities Many teachers double as coaches or sponsors of extra-curricular activities. Even if they do not draw an extra-duty assignment, it is likely that you will see several teachers in the audience at events. They are there to support and cheer on their students. Volunteer for Extra-Duty Assignments There are always opportunities for teachers to assist in other areas around the school. Many teachers volunteer their time to tutor struggling students. They keep gate or concession at athletic events. They pick up trash on the playground. They are willing to help out in any area of need. Work Another Job As you can see from the list above, a teacher’s life is already very busy, yet many work a second job. This is often out of necessity. Many teachers simply do not make enough money to support their family.   Working a second job cannot help but impact a teacher’s overall effectiveness.

Assessing the Quality of Education in the Philippines

The goal of this Article is to ensure that quality education will be vailable to Filipinos from all walks of life in four corners of our country. Why powers and functions of and Dep- Ed does the 3 education bodies put into action their duties and powers for delivering of quality education and holistic development of Filipino students and graduates? Dep-Ed, CHED and TESDA are working hand in hand independently from each other. These three education bodies report directly to the Office of the President. Like what was mentioned above, the three sectors are all mandated to ensure the quality of education in their own respective level. The separation of 3 bodies ensures that there would be the necessary attention, priorities and resources for all levels. Each sector also ensures the readiness of a student to the next level. For example, Dep-Ed needs to make sure that the graduating elementary students are all ready and prepared to handle the programs and curriculum of high school level until they finish high schools. A student who finished high school should be ready to the tasks and programs in college either a bachelor degree or vocational courses. Given that these three educational bodies work accordingly and will be given the mandated resources nd budget, the quality of education in the Philippines would soon be competitive and be affordable to every Filipino child. The education plan on the reform to be initiated by the new president of the Philippines. length of education to global standard which was from 10 years to 12 years. I have two stands on this initiative. First, the idea of aligning the length of education to the global standard would be an effective way of ensuring that our grade school and high school students have the enough time to get the necessary quality of education Time as evolved so fast and it has been said that the only constant in world is change. It could be Just appropriate to align our education duration to global standard to ensure our students would be able to cope with the rapid- changing society. On the other hand, this initiative would only be effective to private schools whose students are fewer than the students in public schools. Also, I do not agree with this initiative as I do not see any problem with the length of education in the Philippines even if it doesnt really follow the global standard. I believed that it is not the length of basic ducation that we need to focus on. Philippines was able to make good and topped student that has excel in many filel and in many countries with the education we have. What we need to focus on are the numbers of classrooms and facilities in public school, strengthening the research for all levels and increasing the numbers of public teachers. We need to focus on the materials and resources we are to give to our education sector and strengthen the existing policy for us all to be effective. Give your stand regarding the criticism on sex education by the Dep- Ed and church? Sex education has been one of the 3 most controversial topic across all corners in the Philippines. For the longest time, sex education has been the discrepancy of parents whether to discuss it with their children or not. I partially agree to the motion of sex education among our students. I guess it would be time for our students to end their curiosity. Sex, whether we like it or not, is a subject we all need to discuss with our kids. We got no choice but to discuss sex with them since this is something that has been abused by many young people. Sex has been abused and has been done because young people were not disciplined and educated to them. It is said in the bible that sex is a gift from God and should only be done by a married couple. It is also said in the bible that God asked us to promulgate. However, it is also mentioned in the bible that once we have promulgate across all over the world then it we need to take the measures to control it. Young people, at the right time and at the right way, needs to be educated with sex. A good curriculum is needed to ensure good education regarding sex to our young people.

Research about a company listed in the australian stock exchange Paper

About a company listed in the australian stock exchange - Research Paper Example The beverages portfolio of Coca-Cola Amatil not only includes the traditional carbonated drinks, but it also has fruit juices, coffee, flavored milks, energy drinks, mineral water and other beverage product lines. Around 30% of the shareholding of the company is owned by The Coca-Cola Company and the company’s total market capitalization fluctuates around $8 billion, entitling the company to be placed in the best 50 companies of Australian Stock Exchange. The above chart reflects the performance of Coca-Cola Amatil Limited over the past 12 months. The share price of the company ranged in between $10.5 to $12.5. In the 2nd week of August last year, the share price of the company slipped sharply and touched its lowest point at around $10.5. However, the company managed to recover its performance in the last week of September and touched the highest at around $12.5. Since then the share price is presenting reasonable performance and remains firm within a range of $11.5 and $12.25. The above chart shows the most recognized index of the Australian Stock Exchange which is S&P/ASX 200 represented by the symbol â€Å"XJO†. It is quite evident from the above chart that the performance of XJO worsened quite much as compared to its performance from the beginning of the year. The index dropped from 4,900 to around 3,900 points in the first week of October. Since then, the index is at the stabilizing stage and currently moving at 4,300 points. The above chart represents the comparative analysis of Coca-Cola Amatil Limited and the S&P/ASX 200 index which is represented by â€Å"XJO†. It is evident that the overall performance of Coca-Cola Amatil Limited (red) has remained better as compared to XJO which experienced a substantial slump in its performance through out the year. It can be concluded that Coca-Cola Amatil Limited remained successful in out-beating the overall market. 4. Check the

Importance of Managers Cost Understanding Essay

Importance of Managers Cost Understanding - Essay Example Cost can be simply defined as an amount that has to be given up or to be paid in order to get something. It is therefore an expenditure that needs to be incurred. In business, cost usually comprises of monetary valuation of effort, time and utilities consumed, risks incurred, material, resources, and opportunity forgone in delivery and production of goods or services. All expenses may be costs, but not all of the costs (such as those which are incurred in getting an income generating asset) are expenses. (Business dictionary, 2011) Cost Analysis Cost analysis is the examination, accumulation and manipulation of cost information for healthy comparisons and projections. (Business dictionary, 2011) Cost Accounting Cost accounting forms budget and actual cost of processes, departments operations, or product and the analysis of profitability, variances, or social use of funds. It is a type of accounting process whose objective is to capture the company’s costs of production by estimating the costs of input at each step of production along with the fixed costs such as depreciation of capital equipment. At first it will measure and record such costs individually, then comparison between input and output or the actual results will be made to aid company management in measuring financial performance. (Investopedia , 2011) Cost Management It is the management of cost related activities results from collection, analysis, evaluation, and reporting of cost information used for estimating, forecasting, budgeting, and monitoring costs.( Business dictionary, 2011)... rtance of ‘Managers Cost Understanding’ Managers are making use of cost accounting for cost management to help form decisions that are profitable for the business. It is important that managers understand cost in order to cut cost and to improve profitability. Managers make use of cost accounting to calculate the unit cost of the product. This is helpful for managers for if the managers do not know the unit cost they will not be able to set the relevant selling price in order to break even or to realize profit. The calculation of profit per unit can also be known through the use of cost accounting. Cost understanding therefore is an essential management tool for effective management functions, this include performing budgetary planning & controls along with decision making. Managers depend on cost accounting to provide information of the actual cost processes, products, operations which is the foundation of the budget. This would help them analyze fluctuations and the ho w funds are to be use to cause profit. For managers this would help them provide a justification for cost cuts for a company in a manner that it increases profit. As a tool for internal usage versus tool for external users such financial accountants and such accounting does not make use of GAAP (Generally Accepted Accounting Principles). Management understanding of cost creates a financial value for a product, measure the expenditure into nominal amount of currency. The understanding works on the process of taking recorded historic costs and allocating it over a specific period of time over what outputs is produced. The actual output produce might differ from that of the predicted and this would affect the amount of cost that producer has to pass to the consumer. Hence, managers are able to focus on

Distinguishing Panavision And Bensusan :: Legal Essays

Distinguishing Panavision And Bensusan The law regarding jurisdiction determination was far from crystal clear even before the internet came of age, and courts are now having a difficult time reconciling the "purposeful availment" and related "effects" tests used in traditional jurisdiction analyses with the new paradigms in information transfer made possible by the internet, and in particular by the World Wide Web (WWW). These difficulties are apparent in Panavision, Int'l. L.P. v. Toeppen, 938 F. Supp 616 (C.D. Cal. 1996), and Bensusan Restaurant Corp. v. King, 937 F. Supp. 295 (S.D.N.Y. 1996). Both cases involved trademark infringement and dilution suits stemming from the alleged use of the trademark on the WWW. Each court came down differently on the jurisdiction issue, and rightly so, but neither court's analysis was very satisfying when one attempts to distinguish the two cases. In Toeppen, the defendant had formed a plan to find prominent registered trademarks which had not yet been registered as internet addresses, and register them as his own, with the expectation that he could sell them at a substantial profit to the owner of each mark should that owner desire to do business on the internet using that internet address. The court used a three-part test for specific jurisdiction, the first part of which was the "purposeful availment" test, which in turn became an "effects test" when the claim is in the nature of a tort. After deciding that the claim was tort-like, the court used the "effects test" and found that Toeppen's acts were 1) intentional, 2) aimed at California, and 3) caused foreseeable harm to the plaintiff. This was at the heart of the court's reasoning in exercising jurisdiction. The facts in Bensusan start out very much like Toeppen, but diverge at a point, resulting in a decision to decline to exercise jurisdiction. In Bensusan, which proceeded Toeppen by ten days, the defendant, a Missouri jazz club, had set up a web page the contents of which contained an allegedly infringing use of the plaintiff's trademark, "The Blue Note". The plaintiff, owner of the mark for a New York jazz club, wanted the New York district court to interpret state law so that it could exercise jurisdiction over the Missouri club. It refused to do so because, under a similar "effects test" to that used in Toeppen (the court here also found the claim to be in the nature of a tort), there was no foreseeable harm to the plaintiff.

Different School Systems Essay

In 1867 Catholic’s represented 17% of the population of Ontario, while Protestants represented 82% and other religions combined to 2% of the population. At the time of the confederation there was an issue that the province would be controlled by a protestant majority and might use its power over education to take away the rights of the minority Roman Catholic population. The solution to this problem was solved by the guarantee of the rights to a denominational education by entrenching it in the Constitution. Since 1867 the population of Canada has changed along with the different religious beliefs. This exemption of Catholic school being considered public seems discriminatory towards those of different religious beliefs. With Canada’s diverse multicultural population, is it reasonable in Ontario to consider Catholic Schools public and receive government funding , while other religion based schools are considered private, and receive no funding? The obvious conclusion would be that funding should be limited to public schools that are independent from religious indoctrination because funding of Catholic schools goes against our protected Charter of Rights, current non-religious based public schools are better in meeting the demands of the population, and finally other provinces have began to stop funding of all religion based schools. The first reason against the the funding of Catholic schools is that it goes against our protected Charter of Rights and Freedoms. In charter section 15 it states that â€Å"Every individual is equal before and under the law and has the right to the equal protection and equal benefit of the law without discrimination and in particular without discrimination based on race, national or ethnic origin, color, religion†¦. †. This means if Catholic schools are funded by the government, why shouldn’t other religious based school be funded as well? The justification of section 15 (2) cannot be applied since Roman Catholics were never disadvantaged in the first place. Also the idea of this funding towards Catholic schools was created in to allow denominational education towards this particular group in response to the fear of the Catholic community losing its education rights. This does not solve the problem because this action does seem fair to the educational rights of other religious minorities. Also the funding of Catholic schools goes against charter section 2 which gives the â€Å"freedom of conscience and religion; freedom of thought, belief and opinion†¦. Since a normal public school is independent from religious indoctrination why would we then have another public school going completely against that idea of independence of education? We then have cases in which coercion occurs. This funding also interferes with the idea of everyone being equal before the law since the charter section 29 basically prevents any other section of the charter to abrogates or derogates from any rights or privileges guaranteed by the Constitution of Canada. This allows for Catholic school funding continuing receiving its funding and prevents any individual to take action against this inequality. The second point which goes against the funding of Catholic Schools is the fact that current non-religious based public schools are better at meeting the demands of Ontario’s multicultural society. Since non-religious schools are free of any religious indoctrination it allows for a sense of equality being recognized by the community. The fact that there is no advantage or disadvantage being put onto a certain religious groups allows for there to be fewer arguments among different religious groups on education equality. Also since there is no religious beliefs placed in a non-religious based public school it is more free and open to all living in Ontario. Everyone is able to attend a public school without a worry of going against their own religious morals and beliefs. Also the curriculum being taught at a Catholic school is not more advanced than non-religious public schools, but instead the same standard. This means that Catholic schools being recognized as a public school system does not hold any significance except to cause disputes among individuals. The third and final point which goes against the funding of Catholic schools is the fact that other provinces have stopped funding of all religious based schools. This idea that other provinces have stopped funding these schools shows that a majority of Canada recognizes the problems with this type of funding. In Ontario it is required by law for an individual to get an education until he/she is 18 and may decide otherwise. Since every child gets a chance at a free education through the schools which the government funds, why should there be a preference in school systems which the government also funds? Why should individuals who pay taxes and send their kids to non-religious public school also have to cover for the cost for individuals who feel more special than the general population? Since no individual is really forced to go to a Catholic public school by law, why should it be considered public? In conclusion the idea of Catholic Schools being considered public was created to protect the education rights of the minority (Roman Catholics) during time of confederation. Now that time has passed the population of Ontario has changed and along with the religious beliefs of that population. This privilege given to the Roman Catholics now should change to accommodate the population of Canada. This should be done so by limiting funding to public schools that are independent from religious indoctrination because funding of Catholic schools goes against our protected Charter of Rights, current non-religious based public schools are better in meeting the demands of the population, and finally other provinces have began to stop funding of all religion based schools.